F.A.Q.

Here you will find answers to the most common questions about the platform. If you cannot find what you are looking for, you can always contact us.

Customers

Because through the platform, transport companies compete to give you the best offer, and you are the winner: you compare offers, profiles, and reviews, and choose the one that suits you best.

Log in, open “My Transports”, select the offer you are interested in and tap “Accept offer”. The request is matched with the selected carrier, both parties are notified, and the full transport details become available so you can arrange the job by phone as well.

Yes. Creating an account, submitting a request, receiving offers, and communicating through the platform are all free of charge.

Yes. The request form allows pickup and delivery locations to be specified in different countries; therefore, it can be used for transfers within Greece, to England (London), Europe, Cyprus, and other international destinations. The availability of a specific route depends on the transport providers who review the request and submit their quotations.

You can exchange private messages with a mover within the conversation attached to their offer. Messages may remain pending until they are reviewed. After you accept an offer, you and the selected mover can use the same conversation and the available transport details to finalize the arrangements.

After a transport is completed, the customer can rate the selected mover from 1 to 5 and leave a comment. Ratings appear on the mover's public profile and help future customers compare providers. The mover can also publish a response to the review.

No, you can't change your request. However, you can send a message with the changes you'd like to make for each quote you've received.

Both. Individuals can use the platform for a home move or a single transport, while businesses can post requests for goods, equipment or other transport needs. The same process of posting a request, receiving offers and selecting a mover applies.

We transport everything, from cars, motorcycles and boats to household goods, pallets and all types of cargo.
Fast, safe and affordable!

Movers

MoversOnline gives you access to transport requests from customers looking for offers. You choose which requests match your services and routes, submit your own price and communicate with interested customers through the platform.

Choose mover or business registration and complete the company, address and contact information. New mover accounts remain inactive until they are reviewed and approved by an administrator. After activation, you can sign in, search requests and submit offers.

Open an active request and complete the offer form. Enter the amount, set the date until which the offer is valid, choose direct or transshipped transport, and optionally add a useful message for the customer. Only registered mover accounts can submit offers, and only while the request is open.

Communication takes place in the private conversation attached to your offer. Messages from normal users are submitted for review and may remain pending before the other party can see them. Use the conversation to clarify the scope of the job; full address details become visible to the accepted mover after the customer accepts the offer.

Once your offer has been accepted, you will receive an email with the customer's details so you can contact them directly.

Once a new job is published, you will receive an email notification with all the necessary information so that you can submit your offer immediately.

Through the platform, you find additional transport requests and choose the ones that match your vehicle and routes. You make the most of your available capacity, combine transports, and grow your customer base.